Mental Health Clinic

Mental Health Clinic

If an individual is looking for help with mental health struggles and is a resident of Winnebago County, they may come in to our mental health clinic.  The individual will be asked to complete a mental health intake packet.  At the mental health clinic in the Neenah office, the individual will be scheduled for the next available intake appointment unless a licensed mental health therapist has an opening that day. In the Oshkosh office,  the individual will meet with an intake specialist who will review their paperwork to determine with them what may be most helpful to address their presenting problem.  The Intake Specialist in Oshkosh may be available to meet with you on a walk-in basis. If scheduled for a mental health intake appointment, the therapist will talk with the individual about what mental health struggles they are experiencing and then help the individual decide on the most appropriate follow-up for their specific situation.  Individuals seeking medications will need to complete the mental health intake process prior to being scheduled with a prescriber.  For all appointments, waiting times vary based on therapist and/or prescriber availability. 


Mental Health Intake appointments are available during the following hours:

    Oshkosh Location Mental Health Intake Hours  220 Washington Avenue
Monday8:00 am - 3:00 pm
Tuesday8:00 am - 3:00 pm
Wednesday12:30 pm - 3:30 pm
Thursday8:00 am - 3:00 pm 
Friday8:00 am - 3:00 pm 
Neenah Location Mental Health Intake Hours          211 N Commercial Street                 
Monday 8:30 am - 12:00 pm
Tuesday9:00 am - 12:00 pm
Thursday1:00 pm - 4:00 pm
Friday1:00 pm - 3:00 pm

Please be aware that some guidelines apply, including the following:

  • The Mental Health Clinic is not a crisis center. Those individuals genuinely in crisis should contact Crisis Services.
  • Parents seeking help for their young children are asked to come to the walk-in clinic by themselves. Therapists will gather information and get an adequate first impression from speaking with the parents alone, and will then meet with other family members in follow-up appointments.
  • Teenagers suffering from mental health struggles should attend the initial assessment accompanied by a parent or legal guardian. We are unable to see teenagers by him/herself.
  • Adults with legal guardians must be Winnebago County residents and need to have their guardian, and at least one adult who is familiar with their difficulties, present to participate in the meeting.  A Letter of Guardianship, or Order for Change of Residence, must be provided to verify residency. 
  • We advise calling ahead to make sure the Mental Health Clinic is open, as sometimes the above hours must be changed to adapt to unforeseen scheduling problems. Oshkosh 920-236-4700; Neenah 920-729-2777