Child Abuse and Neglect Reporting

Contact Information:

Department of Human Services
220 Washington Avenue
Oshkosh WI  54901

Phone: (920) 236-4615
Fax: (920) 303-3037

What is Access?

Access is the process of receiving, analyzing and documenting reports of alleged child maltreatment. The functions of Access are as follows:

  • Receive and document reports of Child Abuse and Neglect from the community
  • Identify families that the Child Protective Services (CPS) system must respond to
  • Determine the urgency of the response time
  • Initiate an assessment of child safety and family strengths

Why Report

We all have a stake in protecting children from abuse and neglect because the consequences of failing to do so are serious - for the children and for society.

What to Report

There are five basic types of Child Abuse and Neglect recognized in Wisconsin's laws:

  • Physical abuse
  • Neglect
  • Sexual abuse, including sex trafficking
  • Emotional abuse
  • Threatened abuse or neglect

Child Protective Services Team Mission Statement

To ensure the safety and well-being of the community, in accordance with federal and state mandates, by assisting children and families to utilize their strengths, family supports, and community resources.

Initial Assessment

Initial assessment is the process of:

  • Assessing alleged maltreatment
  • Assessing the family condition to determine if the conditions and/or behaviors in the home pose a risk to a child's safety
  • Determining what services may be needed to help the family enhance parental protective capacities to establish a safe environment for the child(ren)

Ongoing Services

Services provided are based on inclusive assessments and discussions with the family. This process establishes goals that achieve measurable outcomes. The primary role of the caseworker in Ongoing Services is to engage families in a positive working relationship. This is crucial in achieving a safe, stable home and permanence for children.

An Introduction to Child Welfare for Parents, By Parents

The Wisconsin Department of Children and Families Division of Safety and Permanence co-designed this resource in collaboration with parents who have lived expertise, with collaboration from tribal partners and county agencies. The topics listed will provide basic details for parents on specific areas that may come up as you engage with child welfare professionals. Please keep in mind that this information does not provide legal advice. If you need legal advice, you will need to consult with an attorney.