Child Care Assistance

What is Child Care Assistance?

The Child Care Subsidy Program, Wisconsin Shares, assists low-income families to pay for childcare services.

Am I eligible for Child Care Assistance?

Childcare assistance is available to low income families who need it for employment, for teen parents in school or working on obtaining a GED, and for families who are in a training program working to improve their employment status. Families must have income below 185% of poverty to be initially eligible, and can continue to be eligible until income exceeds 200% of poverty. Most parents are required to share the cost of childcare through a co-payment required.

How do I apply?

Individuals interested in applying can apply in the following ways:

  • Contact the East Central Call Center at 1-888-256-4563, Mon, Tues, Wed, Fri 8am-4pm, Thurs 12pm-4pm
    • Apply for benefits
    • Report a change
    • Complete a renewal
    • Ask a question
  • Online via ACCESS
    • Changes can also be reported via ACCESS
  • Apply in person during our Lobby Hours 8:00am - 4:30pm

(The reception staff will register requests for assistance and give options    on how customers can make an application.)

Other Helpful Links

Eligibility Guidelines

Childcare and Youngstar Information

Childcare Resource & Referral


To report changes, apply for benefits, complete renewals, or to check benefits contact the East Central Call Center.

Phone: 1-888-256-4563

Hours: Mon, Tues, Wed, Fri 8am-4pm, Thurs 12pm-4pm

Changes can also be reported online at