COVID-19 Frequently Asked Questions

Most common questions:

Q: What are the symptoms of COVID-19? 

A: Symptoms may include: fever, cough, shortness of breath, sore throat, headache, chills, repeated shaking with chills, body or muscle aches, fatigue, nausea, vomiting, diarrhea, and new loss of taste or smell. Click here for more info on symptoms and for a list of local online symptom checkers.

Q: I tested positive for COVID-19. Now what?

A: You will need to isolate, even if you don't have symptoms. Regardless of vaccination status, if you are sick or have tested positive for COVID-19 isolate yourself away from others and stay home, except for getting medical care. Click here to learn more. Determine how long you need to isolate by using the CDC's Isolation Calculator.

Q: I was exposed to someone that has COVID-19. Do I need to quarantine?

You do not need to quarantine, but you should begin wearing a mask as soon as you find out you were exposed. Monitor your symptoms and get tested at least 5 full days after finding out you were exposed. If you feel sick at any point, isolate and test immediately. For more information please visit here.

Q: Where can I get tested for COVID-19?

There are many locations in Winnebago County to get tested. Please visit this webpage to find a location near you.

Q: Where can I get free at-home tests?

You can get free at-home test kits from various locations in Winnebago County. Find a location near you here.

At home COVID-19 test kits are now available through the newly launched Say Yes! COVID Test program. Some of these test kids may have an expiration date that has passed already. However, the FDA has granted shelf-life extensions for many of the available COVID-19 self-tests. Check expiration dates for all self-test brands here. Or look up updated expiration dates for iHealth brand tests here.

Click here to order your at home test kids or learn more about the program. 

Q: Where can I get vaccinated against COVID-19?

Visit to find a location near you.

Q: I have had COVID-19. Who do I contact to donate convalescent plasma? 

A: If you are fully recovered from COVID-19 and meet certain criteria, you may be able to help out. You can contact either your local Community Blood Center or the American Red Cross.

Masks & Face Coverings Q&A

Q: How does wearing a mask or cloth face covering slow the spread of COVID-19? 

A: Wearing a mask over your nose and mouth minimizes the spread of COVID-19. It creates a barrier that helps prevents respiratory droplets from traveling into the air while people are speaking, singing, coughing, or sneezing. Many people have the virus but don’t know they have it because they have no symptoms. Wearing a mask protects others and reduces the chance of unintentionally spreading the virus.

Q: Should I wear a mask or cloth face covering?

A: If you are unvaccinated, we strongly recommend wearing a mask or cloth face covering when physical distancing is hard to maintain and you are around people who are not members of your household. With that being said, masks should not be used as a substitute for physical distancing. For the best protection, you should both physically distance yourself and wear a mask.

  • Do not wear a mask if you have trouble breathing or are unable to remove it without assistance. Do not put masks on children under 2 years of age.
  • Do not wear a mask with a valve as the valve releases unfiltered air when the wearer breathes out. This type of mask doesn't prevent the wearer from spreading the virus.
  • There are additional situations where wearing a mask could introduce safety concerns. For example, if you are engaging in high-intensity activities, such as running, you may not be able to wear a mask. It's also recommended that you don't wear a mask when swimming as it is difficult to breathe through a wet mask. There may also be work hazards that don't allow for a mask, such as factories where straps could get caught in machinery or there is a risk for heat-related illness. Click here for more situations where you may want to consider an alternative or adaptation.
Q: If I'm caring for someone with COVID-19, should I wear a mask?

A: It is most important that the person who is sick wears a mask, this is called “source control.” To prevent getting sick, caregivers should continue to practice key preventive actions: avoid close contact as much as possible; clean hands often; avoid touching your eyes, nose, and mouth with unwashed hands; and frequently clean and disinfect surfaces. Those caring for someone who is sick with COVID-19 at home or in a non-healthcare setting may also wear a cloth face covering. However, the protective effects—how well the cloth face covering protects healthy people from breathing in the virus—are unknown. 

Employer Q&A 

Q: What should I do if my employer is not protecting workers from COVID-19?

A: Private sector employees: Contact your personnel department to find out what your employer’s COVID-19 safety plan is. If you believe that your employer’s policy is not protecting workers from COVID-19, you can contact your OSHA regional office by phone or online at the OSHA website. Many complaints are handled informally by OSHA. There are whistleblower provisions that are designed to protect employees who file a complaint from losing employment or pay, and OSHA has a whistleblower liaison. 

Public sector employees: Contact your personnel department to find out what your employer’s COVID-19 safety plan is. If you believe that your employer’s policy is not protecting workers from COVID-19, you can send questions or concerns to the Department of Safety and Professional Services (DSPS) Tech mailbox. You can also file a complaint or concern on the DSPS webpage. Click on “file a complaint” on the right side of the page to reach an online form. Make sure to enter your category and profession in the dropdown boxes to route your question, concern, or complaint to the right person. 

General Business FAQs (Source: OSHA)

COVID-19: FAQs on Health Privacy (Source: WI DHS) 

Event Planning & COVID-19 FAQs (Source: CDC)