Septic Maintenance FAQ

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The form says I was pumped on (insert date), but I was pumped more recently. What should I do?

Contact the licensed pumper who serviced your septic tank. They need to complete and return the report you were sent or submit the report online.

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I am not due until (insert date). Why am I receiving the notice early?

Your notice is sent in advance to allow you time to have the system pumped/inspected and have the report filed before your 3 years are up.

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My septic system was inspected when I purchased this home. What should I do?

If the inspection was in the last three years, submit a copy of the inspection report with the pumping form on the back of this letter. Your maintenance date will be reset to the date of inspection.

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This is a new home, we have lived in it for less than three years. What should I do?

Submit a copy of the occupancy permit from the building inspector with the pumping form on the back of this letter. Your maintenance date will be reset to the date of occupancy permit.

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This home is vacant, for sale, or seasonal. Is pumping still required every 3 years?

The system must be inspected by a licensed plumber, pumper, or inspector. If the volume of sludge and scum exceeds 1/3 of the tank capacity it must be pumped, regardless of sludge volume. A report must be submitted by the licensed individual.

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There are only X number of people living here. Is pumping still required every 3 years?

The system must be inspected by a licensed plumber, pumper, or inspector.  If the volume of sludge and scum exceeds 1/3 of the tank capacity it must be pumped, regardless of sludge volume. A report must be submitted by the licensed individual.

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I lost my form. Can I get another copy?

You can print a copy of the pumping form by using the Record Search otherwise your pumper can submit this information online for you.

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Did you receive my pumping report?

You can view the most recent pumping date for your septic system by using the Record Search. If your most recent pumping is not listed, contact your pumper.

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My pumper said they would take care of the paperwork and they have not. What should I do?

Contact your pumper. They have the opportunity to submit reports online or in paper format. Be aware, some pumpers will not submit the report until they have been paid for their services.

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I have a conventional, mound, or at-grade. Do I still have to pump?

All POWTS using a dispersal cell (drainfield) must be pumped/inspected every three years.

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Can I submit a receipt as confirmation of pumping?

No, your pumper must complete the pumping form on the back of your letter or submit the information online. A receipt does not provide sufficient inspection information.

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My pumper has not shown up yet. What should I do?

Contact your pumper. Please remember, pumpers try to schedule servicing within a reasonable distance of each other. This helps them save on gas, which helps keep the cost of puming more reasonable. It is important to contact them when you receive notice that your pumping is due.

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Can I wait until fall, winter, spring, or summer to pump?

The answer is typically no. Because of the volume of systems requiring maintenance it is impossible to allow personal preference on pumping dates. If your property has an extenuating circumstance that limits pumping, have your pumper contact us to explain the situation.

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I don't have a septic system. Why am I receiving this notice?

Contact our office at septicinfo@co.winnebago.wi.us or at (920) 236-1092 so that we can discuss the situatuion and if necessary correct our records.

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What if I don't have my system pumped/inspected?

Failure to have your system pumped/inspected AND submit the pumping information will result in the issuance of a citation in the amount of $375.  Payment of the citation does not negate the need for pumping/inspection and submittal of the inspection report.

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Why don't the pumpers just submit this information? Why doesn't the County talk to the pumpers?

Winnebago County provides the pumpers a list of properties that are due for pumping prior to mailing the letters and again prior to the issuance of citations.

We also provide the opportunity for pumpers to submit reports, either electronically or in paper form, each time they service a septic tank.  Some pumpers chose not to use these options.

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Zoning

Oshkosh:(920) 232-3344
Neenah:(920) 727-2880
Fax:(920) 232-3347

Hours

8:00am - 4:30pm, M - F

Permit Issuing Hours

Walk in hours
8:00am - 10:00am

Other hours are available by appointment.

Mailing Address

County Zoning Office
Attn (list staff name)
112 Otter Ave
Oshkosh WI 54901