Septic Maintenance FAQ

Contact the licensed pumper who serviced your septic tank. They need to complete and return the report you were sent or submit the report online.

Your notice is sent in advance to allow you time to have the system pumped/inspected and have the report filed before your 3 years are up.

If the inspection was in the last three years, submit a copy of the inspection report with the pumping form on the back of this letter. Your maintenance date will be reset to the date of inspection.

Submit a copy of the occupancy permit from the building inspector with the pumping form on the back of this letter. Your maintenance date will be reset to the date of occupancy permit.

The system must be inspected by a licensed plumber, pumper, or inspector. If the volume of sludge and scum exceeds 1/3 of the tank capacity it must be pumped, regardless of sludge volume. A report must be submitted by the licensed individual.

The system must be inspected by a licensed plumber, pumper, or inspector.  If the volume of sludge and scum exceeds 1/3 of the tank capacity it must be pumped, regardless of sludge volume. A report must be submitted by the licensed individual.

You can print a copy of the pumping form by using the Record Search otherwise your pumper can submit this information online for you.

You can view the most recent pumping date for your septic system by using the Record Search. If your most recent pumping is not listed, contact your pumper.

Contact your pumper. They have the opportunity to submit reports online or in paper format. Be aware, some pumpers will not submit the report until they have been paid for their services.

All POWTS using a dispersal cell (drainfield) must be pumped/inspected every three years.

No, your pumper must complete the pumping form on the back of your letter or submit the information online. A receipt does not provide sufficient inspection information.

Contact your pumper. Please remember, pumpers try to schedule servicing within a reasonable distance of each other. This helps them save on gas, which helps keep the cost of puming more reasonable. It is important to contact them when you receive notice that your pumping is due.

The answer is typically no. Because of the volume of systems requiring maintenance it is impossible to allow personal preference on pumping dates. If your property has an extenuating circumstance that limits pumping, have your pumper contact us to explain the situation.

Contact our office at septicinfo@co.winnebago.wi.us or at (920) 236-1092 so that we can discuss the situatuion and if necessary correct our records.

Failure to have your system pumped/inspected AND submit the pumping information will result in the issuance of a citation in the amount of $375.  Payment of the citation does not negate the need for pumping/inspection and submittal of the inspection report.

Winnebago County provides the pumpers a list of properties that are due for pumping prior to mailing the letters and again prior to the issuance of citations.

We also provide the opportunity for pumpers to submit reports, either electronically or in paper form, each time they service a septic tank.  Some pumpers chose not to use these options.