The Family Case Managers assist families and able-bodied single adults in finding and retaining employment and determine eligibility for work supports, such as Child Care Assistance, Medicaid/Badger Care Plus, Food Share, Emergency Assistance, and Refugee Assistance. The W-2 program provides a cash payment to a small number of families with barriers to employment.
The Division contracts with Kaiser Group, Inc. to provide employment counseling, case management, and job development.
Services
- BadgerCare Plus
- ChildCare Assistance
- Emergency Assistance for Family and Children
- Employment Programs
- Energy Assistance
- Food Stamps/SNAP
- FoodShare Wisconsin
- Fraud Referral and Liaison
- Front-End Verification
- Job Access Loans
- Medicaid Programs
- Refugee Assistance
BadgerCare Plus
The BadgerCare program is part of the Medicaid program and has higher income limits to help provide health insurance coverage for eligible low-income families.
ChildCare Assistance
Also known as Wisconsin Shares, this program provides a subsidy to eligible low-income parents to help them pay for approved ChildCare expenses.
Emergency Assistance for Family and Children
The EA program provides emergency rental assistance to eligible low-income families who are homeless or facing imminent eviction.
Employment Programs
The Economic Support Division administers the Wisconsin Works (W-2) and the FoodShare Employment & Training programs in Winnebago County. These programs provide case management services, education, counseling, and work experience to assist eligible low-income participants in obtaining the necessary resources, skills, and experience to become self-sufficient through employment.
Energy Assistance
The HomePlus program, also known as WHEAP, provides a subsidy to eligible low-income families and individuals to help them pay for home heating expenses.
Food Stamps/SNAP
The State has asked to note that “FoodShare Wisconsin” was formerly known as “FoodStamps”. This name change was made to put greater emphasis on the value of benefits for better nutrition and good health, reflect the fact that these benefits are no longer in the form of “stamps”, and to reduce the stigma associated with the program for both clients and the general public. The USDA currently refers to this as SNAP -Supplemental Nutrition Assistance Program.
FoodShare Wisconsin
The FoodShare program provides health and nutrition information, and a debit card benefit to supplement the food purchases of eligible low-income individuals and families. In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.
Fraud Referral and Liaison
Referrals for investigation of suspected fraud or abuse of Food Stamp, Medicaid, Child Care Assistance, or Wisconsin Works (W-2) programs.
Front-End Verification
Upon referral from an eligibility worker, the Front-End Verification Specialists visit an applicant for assistance and requests various verifications from third parties.
Job Access Loans
Are no-interest, short-term loans that may be available to W-2 eligible participants to assist them in addressing barriers to employment.
Medicaid Programs
Family-related Medicaid programs, also known as MA, Medical Assistance, T-19, Title 19, BadgerCare, or Healthy Start, provide health insurance coverage for eligible low-income children, families, and pregnant women.
Refugee Assistance
The Refugee Assistance Program (RAP) provides new eligible low-income refugees with health insurance and other benefits for the first eight months after their arrival in the United States.



